This new program pulls together customers who are willing to test beta code for Service Manager and then give feedback. On February 25 th Microsoft began a new program called the SM Agile TAP initiative. To help show that Microsoft has vested interest in keeping Service Manager around for a while, they've met the criticism with action. Side note: System Center Essentials 2010 is the last version and Microsoft will no longer provide updates for it. Bucktoothed and ugly, Service Manager just doesn’t get the same focus as the other products.Īfter my original post about renewed support for Service Manager, I received a couple comments like "I'll believe it when I see it" and "we've heard all this before with System Center Essentials." It's like Pippi Longstocking without the pigtails, or Carrot Top without the horribly annoying slapstick humor. It seems, at times, that Service Manager is the red-headed stepchild of the System Center product suite. ![]() ![]() Recently, I mentioned that, despite rumors, Microsoft still fully intends to support System Center Service Manager.
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